Refund Policy
Refund & Cancellation Policy
At Unfazed Designs, every project is custom-created specifically for each client. Because of the time, planning, and creative work involved, the following policy applies to all services.
Deposits
A deposit may be required before work begins. Deposits are non-refundable and reserve your place in my project schedule.
Cancellations
Clients may cancel a project at any time by providing written notice.
If work has already begun:
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The initial deposit will not be refunded.
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Clients may be responsible for payment for work completed up to the cancellation date.
Refunds
Due to the custom nature of graphic design services, refunds are generally not available once work has begun.
If a refund is approved at our discretion, it will only apply to work that has not yet been completed.
Project Delays
To keep projects on schedule, clients are expected to provide requested information, approvals, and feedback in a timely manner.
If a project becomes inactive for more than 30 days without communication, it may be placed on hold. Additional scheduling or restart fees may apply depending on project availability.
Final Files
Final design files will be delivered after:
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All project invoices have been paid in full.
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Final approval has been received from the client.
Custom Orders
Because each design is created specifically for the client, completed custom work cannot be returned, exchanged, or refunded.
Contact
If you have questions about these Terms & Conditions, please contact: